Refund policy

Return & Refund Policy

All sales are final. We do not accept returns, exchanges, or issue refunds.

Custom & Made-to-Order Products

Every item sold by GoodguyzDTF is custom-made or made-to-order specifically for you. Because our products are produced on demand and personalized, we are unable to accept returns or exchanges once an order has been placed and production has begun.

By placing an order with GoodguyzDTF, you acknowledge and agree that all sales are final.

Order Errors & Defective Items

We stand behind the quality of our work. If you receive an item that is defective, misprinted, or damaged due to our error, please contact us at hello@goodguyzdtf.com within 7 days of delivery with the following:

- Your order number
- A clear photo of the defect or issue
- A brief description of the problem

We will review your claim and, at our discretion, offer a replacement or store credit. We do not issue cash refunds.

Order Cancellations

Once an order is placed and payment is received, production begins promptly. Cancellations are not accepted once production has started. If you need to make changes to your order, please contact us immediately at hello@goodguyzdtf.com — we will do our best to accommodate requests made before production begins, but we cannot guarantee changes.

Incorrect Orders by Customer

We are not responsible for errors made by the customer, including incorrect sizes, colors, designs, or shipping addresses submitted at the time of order. Please review your order carefully before submitting. No refunds or replacements will be provided for customer-submitted errors.

Contact Us

If you have questions about your order, please reach out to us at hello@goodguyzdtf.com. We are happy to help resolve any issues related to our workmanship or production.